Returns and refunds

Polymer clay jewellery is somewhat fragile and needs to be worn and stored with the utmost care. If, however, you find your piece has been worn with care but it still needs repair then please post it back to me. I will more than happily repair it for you and send it back at no extra cost.

If you find that the piece is not what you expected and you would like a refund, please post the item back to me with the reason for it's return (that way I can improve the aspect of my jewellery piece that you weren't happy with). I will process a refund for you. Unfortunately postage cannot be refunded.